Guidance Note For Team Leaders

Team-level support is an important component of a staff and volunteer care system. Team Leaders play a crucial role in organizing and managing this support. However, there can also be challenges in managing the tasks or workload, expectations of staff and volunteers, their well-being, and team dynamics. This short guidance note is written for all Team Leaders to help them better support their staff and volunteer teams to improve efficiency, prevent burnout, and decrease turnover.